Takahan

I loved everything about this hotel. The people, the service, the location. They picked me up from the train station with very warm welcome. Knowing I wanted to ski, they drove me to the rental place and then to the ski resort, even gave me a convenience note in 3 languages for me show other people to make call for me to notify the host to pick me up. They carried my skis, they gave me slippers....and given the language barrier, the host even drove me to the station and helped me to buy my train tickets. When the hotel restaurant was fully booked, the host booked me a restaurant outside and even drove me there back and forth. I could go on with all the heart warming details that made me felt home, it is the highest service level that I have never seen anywhere else. And most amazing was, I lost my credit card, a few hours later the host told me that someone text him that they found my credit. So someone has been looking around and checking which hotel I was in. I was literatelt stunned when I received my credit card back. With this super friendliness and integrity, I think I can learn a lot from Japanese people and their culture. So very big appreciation for Takahanand the lovely hosts. I will surly recommend this hotel and return myself in the future. Thank you!

This is a great hotel with beautiful design, history and plenty of facilities. The staff was very helpful with the shuttle bus and our arrangement with exchanging guest at the middle of our stay.

Onsen bath, a vast japanese style room with tatami matt and futon, and nice breakfast. The onsen bath opens from 14:00 to 9:30 the next day. Basically the whole night.

The view is so beautiful, we can enjoy it whole day from balcony of our room. This ryokan with a rich history. There are cozy common living room with piano and museum. The onsen is good. There shuttle bus from ryokan so we can easily go to station. Last but not least, Staff are very friendly & helpful

Historic ryokan with wonderful display of Yasunari Kawabata’s room and other memorabilia. Staff were wonderful and drove us into Yuzawa for dinner and picked us up afterwards.